We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.We collect information about you for two reason: firstly, to process your order and second, to provide you with best possible service now and in the future.
We normally place your e-mail address on our mailing list to receive newsletters about our latest crystals on offer. If you would prefer not to be on this list please contact us on mail@earthchild.com. Each of our mailings will also give you the option of unsubscribing from the newsletter. We will not divulge your details to third parties unless this is required to process payment/purchases or where we may be required to do so by law.
The type of information we will collect about you includes your name, address, phone number, e-mail address and credit/debit card details. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information we hold about you by e-mailing us. If you find any inaccuracies we will delete it or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy, the law and the Which? Web Trader Code.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Disabling the use of cookies may cause certain functions such as payment processing to stop working on this site.
If you have any questions/comments about privacy, you should e-mail us.